A Pea in the Pod Reviews

As much as I enjoy the clothing, I've experienced cancelled orders with no notification, items take a very long to ship, and everything is a little overpriced. My biggest complaint is the shipping cost and return policies. It's always surprising when a company still charges for a return shipping label given the e-commerce world we're living in. They're making enough money that they can offer free shipping and returns. They nickel and dime you as a customer. More than likely will not continue as a customer with them.

Please do not shop here! I was given a gift card and tried to use it and the item I ordered never came. They never told me it wasn't coming. After a few weeks of tracking it and realizing it wasn't coming I had to go to them to ask what happened and they gave me a refund. Then I order something else and the exact same thing happens. Finally I order a third item and when I went to use my gift card there is over $47 missing they never put back on my gift card. This company is a sham. Very disappointed for the prices you pay.

I ordered two basic white tees from a Pea in the Pod and liked them so much I ordered two more for a period when I'd be traveling through the US along with two other nursing tops!

Never experienced such poor customer service! It took 10 days after confirming my order for the order to ship/show up on the UPS system. This was after multiple emails and a call (could not give me a reference number for some reason?) to request they cancel the order as it would arrive too late. In the end received an email full of legalese saying that only if the package had not arrived 10 business days after date of shipment (so 24 days after the order was confirmed) they would consider it lost and "offer a resolution."

My guess is this company has been acquired and they've done major cost cutting/arbitrage on deliveries/customer service. Overall a strange experience!

I called 4 times trying to exchange never worn, still tagged items for larger sizes. They laughed at me and told me that it's over their window of return. I explained they were for Christmas presents for my daughter, so she didn't get them until the end of December. I asked to speak with the supervisor twice. She never called me back the 1st time and the second time she called me back at the wrong phone number than what I had asked. I've never been pushed to my limit so far on a $800 order. They didn't offer me any solutions other than 20% off a new order. What a complete joke! I will NEVER be ordering from them ever again!

I placed an order after getting a coupon. My coupon was not applied and I was then told that one of the items was not eligible fir the coupon so I failed to make it over the minimum amount fit the coupon to apply. No offer to make an exception or provide me with an alternative given the amount I had spent. Intimately I returned the items in my order that were not final sale.

I ordered 3 pairs of black leggings online, they sent me 2 pairs of black and a pair of grey. The packing slip confirms I ordered all black. According to their records I ordered grey, they told me there was nothing they could do and the packing slip was wrong. I spoke to 3 different people that said I was on the hook for shipping the item back. I order everything online, I know I ordered black as confirmed by my packing slip! But too bad, they treated me as though I was lying, even though I sent them a copy of the packing slip. I will never ever order from them again.

Shipping took over a month to arrive, which made me panic as I had originally bought this dress for my brother's wedding... Emails up and down to find out where my dress was!
It arrived and the quality was not quite what I had expected it to be, so I decided to return it.
I was charged $15 at the post office to return this dress and to make matters worse I was then informed by Pea in the Pod that a further $15 would be deducted off my refund for shipping costs... which of course I HAD ALREADY PAID FOR MYSELF.

All in all a terribly stressful and unpleasant shopping experience altogether.
I am sorry to say that I would NEVER recommend Pea in the Pod nor shop with them again.

I have never dealt with more unhelpful customer service. A friend purchased $400 worth of gifts for me and there was no mechanism to return those gifts without her being alerted to the fact that I was returning them and there was no way to provide me with a store credit or allow me to exchange. The woman from customer service was not helpful and was flat out rude and could not elevate my call to her boss. What kind of business does not offer a way to exchange or return gifts for store credit? After this experience, I don't even want the store credit because a business that runs like this is sure to go under. Don't shop here or waste your money.

BEWARE! I ordered two items online from A PEA IN THE POD and paid for expedited shipping.
I received a confirmation that the order was being processed but never received an email that the items were shipped.
When I called about the order, they informed me the order was cancelled by them because the items were out of stock. Four days later the charge from my order is still pending at the bank. My problem is the items showed in stock when I ordered and they never contacted me that the order was cancelled. They also processed the credit card as if the transaction was valid. BEWARE!

I've always been a loyal customer to this company. Slightly overpriced, but worth it to feel nice when your belly is taking up the entire room right!? I will no longer be patronizing this shady site. I purchased a dress that was depicted in one color on the site and unfortunate received the same dress in a completely different color. I called customer service to request a return label free of charge as the wrong item was sent and instead of simply clicking a button and sending me a silly label, I was instructed to send an email with multiple pictures of my order, the dress received, etc. Which seems like a ridiculous waste of everyone's time, but I complied only to receive an email stating that while the item depicted on the site wasn't the item received, they can't be responsible for giving accurate photos of everything on their site. So no, ma'am, we will not be sending you a return label for our mistake but please continue to spend hundreds of dollars with us, good day. Truly shockingly horrible customer service (who came up with this business model?!).